Senior MES Support Engineer L3 - (m/w/d)

• Act as the primary escalation point for complex MES incidents and production issues.

• Configure, administer, and optimize MES functionalities supporting GMP manufacturing activities.

• Perform root cause analysis and implement permanent corrective actions.

• Support electronic batch records, manufacturing workflows, and production processes.

• Lead technical changes, deployments, and system enhancements.

• Collaborate with Quality Assurance, Validation, Manufacturing, Engineering, and IT teams.

• Ensure compliance with GMP, GxP, Computer System Validation (CSV), and Data Integrity requirements.

• Support audits and regulatory inspections.

• Mentor L1/L2 support teams and provide expert guidance.

• Participate in global MES improvement and digital manufacturing initiatives.

• Strong experience supporting and configuring Manufacturing Execution Systems.

• Proven experience in L3 Application Support, MES Engineering, or Manufacturing Systems.

• Solid understanding of GMP-regulated manufacturing processes.

• Experience with validation documentation (IQ/OQ/PQ) and CSV methodologies.

• Knowledge of batch record management and manufacturing execution processes.

• Strong troubleshooting and analytical skills.

• Experience with SQL, interfaces, and application integrations.

• • Ability to engage with both technical and business stakeholders.
• Nice to Have :

• Experience with Werum PAS-X (highly preferred).

• Knowledge of SAP-MES integrations.

• Familiarity with serialization and track & trace processes.

• Experience supporting biologics, vaccines, or pharmaceutical manufacturing sites.

• Experience participating in regulatory audits and inspections.

All our positions are open to both women and men and are, of course, open to people with disabilities.